Error 1001

Sometimes using Creative Cloud is anything be seamless.

 

I really like Creative Cloud. And I think that Adobe’s subscription approach is the right way to go. But one thing that has to improve is the reliablity of the Creative Cloud desktop app that acts as app installer, sync engine and type installer.

When I went to export my files for this week’s “On Typekit,” none of my Typekit fonts were activated. The Creative Cloud desktop app was prompting me for an update to itself. I clicked the button for it to update, since I wasn’t getting anything done without updating. The update process started and then failed, giving me an error code, 1001. 

A link with the error code took me to an Adobe help document with a list of error codes, which led me to another page that presented three solutions to try in order:

  1. Uninstall the Adobe Creative Cloud app and reinstall it.
  2. Run the Adobe CC Cleaner Tool.
  3. Reinstall the Creative Cloud desktop app using an administrator account.

Restarting the app yielded a blank panel with a spinning wheel of doom.*

The Creative Cloud desktop app isn't exactly reliable.

The Creative Cloud desktop app isn't exactly reliable.

This isn’t the first time the Adobe Creative Cloud desktop app has flaked out on me. It seems to happen a few times a year. And each time, I reinstall the desktop app and it will be fixed. It’s not hard to manually reinstall the desktop app, but it is annoying.

There are a couple of things that are frustrating with this. First of all, an error code? That I have to look up on a list of error codes? Reminds me of Mac OS 7. Adobe could have easily linked me directly to the solution.

The bigger issue is that if one of the big selling points of the Creative Cloud subscription is auto installation, syncing and access to services like Typekit, then the desktop app has to work seamlessly. And right now it doesn’t at all.

As I’ve mentioned before, I’m a huge Cubs fan and with the Cubs in the World Series, I don’t have time to deal with this in time to get this week’s “On Typekit” post up. So I’ll get back to it next week.

Hopefully, I’ll have Creative Cloud fixed by then.


* Or whatever. That's what I call it.


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he reinstalls the Adobe Creative Cloud desktop app for fun. Follow Bob on Twitter and Instagram.

Blenny

On Typekit: Fun, funky and bold

I'm surprised how many people don't know that Typekit fonts are part of their Adobe Creative Cloud subscription. So each Tuesday, I'm going to highlight a typeface available on Typekit that's included for free with Creative Cloud. 

 

When Typekit first launched, they mostly had a selection of conservative serif and sans serif options. But recently, Typekit has added more decorative, display fonts. For my first "On Typekit" post, I've selected Blenny by Dalton Maag, a bold and funky typeface with a 1970s vibe. It's one of those typefaces that you don't notice until you actually need it. Blenny boasts wide range of characters, all meticulously constructed. I seriously love the ampersand. Check out Blenny over on Typekit.

(Not sure how to add fonts from Typekit to your computer? Check out this Adobe Help document on how to install Typekit desktop fonts.)


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he searches endlessly for the perfect ampersand. Follow Bob on Twitter and Instagram.

Does anyone still use TIFF files?

Does anyone still use TIFF (TIF/.tif) files? And if so, why? Back when I was a young designer, a TIFF file was the only real choice for exporting a high quality image. But I can't really imagine why anyone would use one in today's Adobe/Creative Cloud workflow.

InDesign's support for directly placing native files – Photoshop, Illustrator, PDF and even other InDesign files – largely eliminates the need to export to another file before placing. (Although I still save logos as EPS files when they are final.) Many people don't know that InDesign has the capability to place native files or assume that it will cause significant problems in production.

For high quality, high resolution images, you can place a Photoshop file (PSD) directly into InDesign. This way you place the original image and you aren't exporting a new TIF with each revision. One major benefit is that the PSD maintains all transparency when placed into InDesign. The only drawback I see here is that file size might get unwieldy if it's a large image with a bunch of layers.

If you are sharing a high resolution image, a JPG will work fine. Many designers turn their nose up at JPGs because they associate them with low resolution, highly compressed web images. But a high quality JPG doesn't have noticeable artifacts from compression and is much smaller than a TIFF.

Greyscale and bitmap files might be the only remaining use for a TIFF. When placed into InDesign, a greyscale or bitmap TIFF can be colored. So if you are wanted to colorize a grayscale image with a spot color, a TIFF is still your best option. But as 2-color print jobs become less common, I rarely use this technique for anything except screen printing.

Every Wednesday – and sometimes Thursday morning – I post a quick tip for working in an Adobe app.

Not everyone upgrades right away

Adobe introduced some new versions of Creative Cloud today. And since not everyone upgrades right away, it's a great time to remind you how to save an InDesign file so it can be opened in an older version of InDesign.

Simply go to File > Export and choose "InDesign Markup Language (IDML)" at the bottom of the dialog box. The resulting file will be have an .idml extension and should open up in older versions of InDesign.

Of course you'll still need to package your images and fonts if you are transferring the file to another computer. Just collect the job by selecting File > Package... and selecting your options. Then save an IDML file, too.

Every Wednesday, I post a tip on an Adobe app.

 

Typekit integration

At the top of the Type menu in Adobe InDesign CC is a new addition: Add Fonts from Typekit...

Selecting it will open Typekit in a browser window and you can choose typefaces that you would like to install.

Pick which versions and weights you want to use and sync them to your computer. There are lots of tools to help you discover new type, allowing you to search for type styles, thicknesses and weights. Creative Cloud automatically downloads and installs the fonts for you. 

A large selection of type, including Mark Simonson's excellent Proxima Nova, are available as part of your Creative Cloud subscription. I'm surprised at how many folks have no idea that this is part of your monthly subscription cost. And the type can be used in any app.

Every Wednesday, I post a tip on an Adobe product.

A path to better pictures

John Nack (Google, formerly Adobe) linked to this great article by Stu Maschwitz, "How to Take Good Photos for Under $1,000." My favorite line:

The oldest advice about photography is still the best. A “fast 50” is the cheapest, best lens. On your inexpensive DSLR, 50mm is a portrait lens, which means it’s good for taking pictures of people—which are the only pictures anyone cares about.

It's a good collection of sensible advice and you should absolutely read it... especially if you are a designer that ends up having to take a lot of pictures.

A couple of comments:

  • His recommendation to buy a fast 50mm lens is a great one. Yes, zooms are convenient, but shooting with a faster lens is wonderful, especially if you can use natural light and not use a flash. Plus, the 50mm lens is affordable.
  • I wouldn't throw away the kit zoom. But lens quality does matter.
  • Yes, shooting in RAW is worth the extra file size. If you want great results, shoot in RAW.
  • He mentions that Lightroom will cost you about $100. But if you have Creative Cloud, it's one of the apps that Adobe included in the subscription.

When I first started shooting, a 50mm lens was always included when you bought a camera. Now, it's all about zooms. I'm planning on upgrading my camera system soon and I'll definitely take some of Stu's advice.